ML, KigomaThe Railways Act, 2017 (the Act), explicitly provides that Tanzania Railways Corporation is not liable for any loss arising from delay caused by the failure of any train to start on or complete any journey within a set time. According to Section 37(2) (c) of the Act, when TRC fails to complete the journey for whatever reason within 48 hours, the Corporation is only obliged to refund the fare paid by the passenger or provide an alternative means of transport available and affordable to the Corporation. In your case, as long as the delay was only for 18 hours and you were transported to your destination, your claim for damages cannot succeed.
Regarding the delay to commence the journey, section 37(2) (b) of the Act gives obligation to TRC to immediately inform the passengers, through a public address, that the train will leave late. Unfortunately, the law doesn’t spell out how the Corporation should treat passengers during the period of delay.