Lottery won, but not paid

I purchased a lottery ticket last month and a few days later I saw my numbers posted on the live broadcast of the lottery game. I was very excited and immediately called a friend who recommended I record the live broadcast as evidence of me winning. The next day, I went to the office of the lottery company to redeem my ticket and get paid. To my dismay, the administrators denied my claim, stating that the numbers on my ticket did not match the previous night’s winner’s ticket. I even showed them the video I recorded but they refused to pay me claiming my video was fake. It is now a month of making follow ups on my payment without any success.  What can I do? Please guide me.
DE, Dar es Salaam

Assuming you are telling the truth, we are sorry to hear about this. Lottery games are governed by the Gaming Act Cap. 41 [RE. 2019] (the Gaming Act), which is clear that failure to pay winners is an offence. Section 71 of the Gaming Act provides that any licensee who fails to pay the winner of any gaming activity commits an offence and upon conviction shall be liable to a fine not less than TZS 1M or imprisonment for a term not exceeding 6 months or to both. We advise that you report the lottery company to the Gaming Board of Tanzania (the regulator of the gaming industry in Tanzania) for further action and guidance. Your lawyer can advise you on the necessary steps to take.